Can I save my answers and finish the form later?
Yes! If you need to close your browser before completing the form, you can continue anytime. However, please note that progress is only saved when you click the "Next" button on each page. To resume your form, simply click the link in your email, and you will see your previously completed answers.
I completed the form, but when I open the link again, the form is empty!
Once you click the "Submit" button on the last page, your form is considered complete. The service provider has received your responses. If you open the link again afterward, a new blank form will appear, allowing you to complete it again. If you need to review your submitted answers, you can request access from the service provider.
How is my name linked to the form?
You received a unique Invite ID in the email sent to you. This ID links your name to the form, ensuring that the service provider knows who completed it.
What if I need help?
If you have trouble opening the form link or completing the form, please contact us. We’ll respond to your inquiry as soon as possible.
Do I have to answer every question?
Yes, all compulsory questions must be answered before you can proceed to the next page.
Why am I seeing the error: "Please fill in the text field"?
This error appears when one or more required fields on the current page have not been completed. Please ensure all questions are answered before clicking "Next".
Can I see all form questions before answering?
No, the form is designed with required fields, so you must complete each page before moving forward.
My form froze while I was completing it. What should I do?
This likely happened due to an internet connection loss. Close your browser, reopen your email link, and you should be able to continue from the last page where you clicked "Next".
Who can see my answers?
Only the person or organization that provided you with the form link has access to your responses. They require a username and password to view the data. For more details, please see our Privacy Policy.
Why am I getting a message: "Our forms require JavaScript. Please enable JavaScript in your browser..."?
Our forms rely on JavaScript to function correctly. Follow the instructions on this site to enable JavaScript in your browser. If you continue to see the message, JavaScript may be blocked by your company’s IT settings. Try filling out the form at home or request an SMS link to complete it on your mobile device by contacting us.
Why am I getting a message: "Our forms have known compatibility problems with Internet Explorer browsers. If you experience problems, please try another browser."?
If you receive this message and the "Start" button doesn’t open the form, please use a modern browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari for the best experience.